We at Miqdad Solutions believe in continuous innovation to generate superior quality in the product and services provided to our clients. Our objective is to have continuous access to new technology and adopt effectively, understand changing customer needs in the present day librated environment. In this process we aim to provide our customer with effective after sale service, which is monitored through plant up time and response time. We work as a friendly HVAC solution Provider to all our most valuable clients.
Our after sales service set up is managed with Experienced Technician of rich multinational experience in providing effective after sales service in a highly competitive international environment. We are supported by a team of service Technicians who have been trained to understand the growing customers need in the present day focused segment such as Information Technology, Bio-Technology, Clean Room, Entertainment, Comfort / Process Cooling, Retailing, Telecom, Etc,.
We also conduct training programs at regular intervals for our service staff to up date them with the latest technologies and required tools, tackles and testing instruments . Thus keeping up with technological innovations. At regular intervals, we also depute our service technicians for training at equipment manufacturer’s factory works at various locations across the world.
With the constant increase in our installation base in the region, we are also taking up Annual Maintenance Service Contracts on both labour only basis and on comprehensive basis. This activity is specifically brought into our fold so as to cater to the service needs of our most valuable clientele.
We carry out the maintenance and operation services using professional approach and capitalizing on our global sourcing strength. Many of our customers have bestowed their confidence in our service group to provide after sales service not only for the equipments supplied by us but also for our competitors products and installation . This has been possible because of the prompt and efficient services rendered by our team.
The after Sales Service is recognized as an important ingredient of our operations and we believe in Total Customer Satisfaction. We give due importance to this aspect , that it deserves at the highest level in our organization.
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