iCRM is designed to help Call Centers, Businesses of all sizes, SOHOs, Small-Medium and/or Industrial sectors. Use it as a business tool to complete or manage your business as it expands. In order for you to stay connected with your customers, we have integrated Bulk Email Marketing, Bulk SMS Marketing and VoIP Softphone from our partners at AlienVoIP.
The iCRM platform that encourages data sharing, centralised customer profiling and integrated sales-marketing processes, opportunities to cross-sell and upsell your products will increase rapidly. Keeping track of your client’s needs will develop strong relationships between them and your company. A better service to your customers would mean higher closing rates and improved profitability for your business.